TERMS OF USE

The Private Office Method Ltd

Last updated: 30 July 2026

1. About Us

The Private Office Method Ltd ("we", "us", "our", "the Company") is registered in England and Wales, company number 17277630. Registered office: 66 PAUL STREET, LONDON, EC2A 4NA. We operate theprivateofficemethod.com and the online course "The Private Office Method" (the "Course") delivered via Kajabi.

Contact: [email protected]

2. These Terms

These Terms and Conditions ("Terms") govern your purchase of and access to the Course. By completing your purchase you confirm you have read, understood, and agree to be bound by these Terms and our Privacy Policy and Refund Policy.

If purchasing on behalf of a business, you confirm you have authority to bind that entity. These Terms do not affect your statutory rights as a consumer.

3. Your Account

Access to the Course requires a Kajabi account. You are responsible for the security of your login credentials. You must not share your account with any other person; each licence is personal to you.

Notify us immediately at [email protected] if you believe your account has been compromised. Multi-user or team licences are available by arrangement.

4. The Course — What Is Included

Your purchase of The Private Office Method grants you:

• Lifetime access to all video lessons (30 chapters across 5 modules) available in the Course at the time of purchase.
• The Resources Library of assets (downloadable).
• Any additional resources listed on the homepage at the time of your purchase.

We may update, improve, or add to course content over time. We reserve the right to modify or remove material provided the overall quality and scope of the Course is not materially diminished.

5. Pricing and Payment

Payments are processed securely by Stripe. We do not store card details. Prices may change at any time; the price confirmed at checkout applies to your purchase.

6. Consumer Right to Cancel

6.1 Statutory 14-day cooling-off period

If you are a consumer purchasing online, you have a statutory right to cancel within 14 calendar days of purchase under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 ("CCR 2013").

To cancel, email [email protected] before the end of the 14-day period with a clear statement that you wish to cancel. Model cancellation form (optional):

To: The Private Office Method Ltd, [EMAIL]  |  Date: ___________
I wish to cancel my contract for The Private Office Method course purchased on ___________ for £___________.
Name: ___________  Email: ___________

6.2 Waiver of cancellation right — digital content

Under Regulation 37 of the CCR 2013, you lose your right to cancel once digital content supply begins, provided that at checkout you gave express prior consent to supply beginning before the Cancellation Period ended and acknowledged that your right to cancel would thereby be lost.

At checkout, you will be asked to tick a mandatory confirmation box:

"I request that the course content is made available to me immediately upon purchase. I understand that by beginning to access the content, I lose my right to cancel under the Consumer Contracts Regulations 2013."

Once you have ticked this box and accessed any Course content, the 14-day cancellation right is waived. If you have not yet accessed any content, your cancellation right remains intact.

7. Refunds

• Full refund available within 14 days of purchase if less than 30% of Course content has been accessed.
• No refund after 30% of Course content has been accessed or after 14 days from purchase, whichever is earlier.
• Refunds for faulty or misdescribed digital content remain available under the Consumer Rights Act 2015 regardless of access level.

8. Intellectual Property

All Course content — including videos, workbooks, study notes, and associated materials — is the intellectual property of The Private Office Method Ltd. All rights reserved.

Your purchase grants a personal, non-exclusive, non-transferable licence for private study only. You may not:

• Copy, reproduce, distribute, or re-publish any part of the Course content.
• Share your account login with any other person.
• Re-sell, sub-licence, or commercially exploit any Course materials.
• Create derivative works without our prior written consent.
• Record, screenshot, or extract video content where technically prevented.

Breach of this clause may result in immediate access termination without refund and may give rise to a claim under the Copyright, Designs and Patents Act 1988.

9. Prohibited Conduct

You agree not to use Course content for commercial re-delivery, attempt to circumvent access controls on the Kajabi platform, upload or share Course materials on any public platform, or infringe our intellectual property rights or those of any third party.

10. Disclaimer and Limitation of Liability

The Course provides professional development education. It does not constitute legal, financial, or career advice. Results vary by individual effort and circumstances.

To the maximum extent permitted by law: (a) our total liability to you will not exceed the price paid for the Course; (b) we are not liable for indirect, consequential, or economic losses. Nothing in these Terms limits liability for death or personal injury from negligence, fraud, or any liability that cannot be excluded by law.

Your statutory rights under the Consumer Rights Act 2015 — including the right to receive digital content of satisfactory quality, fit for purpose, and as described — are unaffected.

11. Governing Law and Disputes

These Terms are governed by the laws of England and Wales. Any dispute is subject to the exclusive jurisdiction of the courts of England and Wales.

We encourage you to contact us at [email protected] to resolve any issue before formal proceedings. EU-based consumers may also use ec.europa.eu/odr.

12. Contact and Complaints

Complaints: [email protected]. We aim to respond within 5 business days. For ADR information see ctsi.org.uk.