1. Who We Are

The Private Office Method Ltd ("we", "us", "our") is a company registered in England and Wales under company number 17277630. Our registered office is at 66 PAUL STREET, LONDON EC2A 4NA.

We operate the website theprivateofficemethod.com and provide the online training course "The Private Office Method" delivered via the Kajabi platform.

For the purposes of the UK GDPR and the Data Protection Act 2018, we are the data controller of your personal data.

We are registered with the Information Commissioner's Office (ICO) under registration number ZC177005.

Privacy contact: [email protected]

2. What Personal Data We Collect

2.1 Data you provide to us

Name and email address — when you subscribe to our mailing list, register for a free resource, or create a course account.
Payment information — processed by Stripe. We do not store your card details.
Professional background or job title — if provided via a contact form or account profile.
Any communications you send us by email or contact form.

2.2 Data collected automatically

IP address and browser type — collected via Cloudflare for security and fraud-prevention purposes.
Website usage data — pages visited, session duration, and referral source — collected via Plausible Analytics, a cookieless, privacy-first tool that does not track individuals, does not use cookies, and does not collect personally identifiable information.
Advertising interaction data — if you consent via our cookie banner: Meta (Facebook) Pixel data, LinkedIn Insight Tag data, and TikTok Pixel data (if deployed). Details in our Cookie Policy.
Course engagement data — chapters accessed, completion percentage, quiz results — collected within the Kajabi platform solely to enable course delivery.

3. Why We Process Your Data and Our Legal Basis

Purpose	Legal basis	Detail
Delivering your course	Contract performance	Processing enrolment, providing access to course content, sending course-related communications.
Processing payment	Contract performance	Transmitting payment data to Stripe to complete your purchase securely.
Sending marketing emails	Consent	Updates, new content, and promotional offers. Only sent if you have opted in. Unsubscribe at any time.
Website analytics	Legitimate interests	Understanding how visitors use our site to improve it. Plausible is cookieless and anonymous.
Advertising and retargeting	Consent	Serving relevant ads on Meta, LinkedIn, and TikTok to people who have visited our site. Only with your cookie consent.
Fraud prevention and security	Legitimate interests	Using Cloudflare WAF to block malicious traffic and prevent fraudulent purchases.
Legal and tax compliance	Legal obligation	Retaining transaction records as required by HMRC and consumer protection legislation.

4. Cookies

We use cookies and similar tracking technologies. Our Cookie Policy (available at theprivateofficemethod.com/cookie-policy) sets out the full details of what cookies we use, their purpose, and how to manage your preferences.

Advertising cookies (Meta Pixel, LinkedIn Insight Tag, TikTok Pixel) are only placed with your explicit consent via our cookie consent banner, which appears on your first visit.

5. Who We Share Your Data With

We share personal data only with the following data processors, under contractual Data Processing Agreements that restrict them to processing data only on our instructions.

Processor	Purpose	Location	Safeguard
Kajabi	LMS, email, landing pages, checkout	USA	DPA. Standard Contractual Clauses (SCCs).
Stripe	Payment processing	USA	DPA. PCI-DSS Level 1 certified.
Meta (Facebook)	Advertising pixel — consent only	USA	Meta Data Processing Terms signed.
LinkedIn	Insight Tag — consent only	USA/IE	LinkedIn DPA signed.
TikTok	Pixel — consent only, if deployed	USA/SG	TikTok DPA required before deployment.
Cloudflare	Web security (WAF, CDN)	USA	Cloudflare DPA signed. SCCs.
Plausible Analytics	Website analytics (cookieless)	EU	EU-hosted. No personal data transferred.

We do not sell your personal data to any third party.

6. International Data Transfers

Several processors are based in the United States. Transfers outside the UK are protected by Standard Contractual Clauses (SCCs) approved under the UK GDPR International Data Transfer Agreement (IDTA) or the UK Addendum to EU SCCs.

7. How Long We Keep Your Data

Data type	Retention	Reason
Course enrolment and access records	7 years from last access	HMRC requirements for financial records.
Payment transaction records	7 years	HMRC and consumer protection law.
Email marketing list	Until unsubscribe or consent withdrawn	Consent-based. Removed on request.
Plausible analytics (aggregate)	Rolling 12 months	Anonymised aggregate data. No individual tracking.
Customer support correspondence	3 years	Legitimate interests (dispute resolution).

8. Your Rights Under UK GDPR

To exercise any right, contact us at [[email protected]]. We will respond within one calendar month.

Right	What it means
Access	Request a copy of the personal data we hold about you.
Rectification	Ask us to correct inaccurate or incomplete personal data.
Erasure	Ask us to delete your personal data where there is no compelling reason for us to keep it.
Restriction	Ask us to limit how we process your data in certain circumstances.
Portability	Receive your data in a portable format to transfer to another provider (where applicable).
Objection	Object to processing based on legitimate interests or direct marketing.
Withdraw consent	Where processing is consent-based (marketing emails, advertising cookies), withdraw at any time without affecting the lawfulness of prior processing.
No automated decisions	We do not use automated decision-making or profiling with legal or significant effects.

9. Complaints

You have the right to complain to the Information Commissioner's Office (ICO):

Website: ico.org.uk
Helpline: 0303 123 1113
Address: ICO, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

We would appreciate the chance to resolve any concern before you contact the ICO. Please email [email protected] first.

10. Changes to This Policy

We may update this policy from time to time. The date at the top shows when it was last revised. Material changes will be communicated by email to existing customers.